Please contact us here and a member of our team can help. 


If any details need changing please include your name/date of birth/the address that is currently showing and what you would like it changed to.


Please ensure you notify us at least 6 weeks prior to the event (10 weeks if you have entered the Great North Run) otherwise we will be unable to prevent your race pack from being posted to your old address. 


Any undelivered race packs are returned to us so we can forward them on, but should you need to, you can collect a replacement race pack from the information point on the weekend of the event.