I've just spotted that my card will expire before the ballot is drawn? Can I change the card details?

Created by Liam Turnbull, Modified on Thu, 08 Feb 2024 at 02:52 PM by Liam Turnbull

Once you have entered the ballot you cannot change the card details, you would need to be withdrawn so you can re-enter the ballot using the new card. 


Please contact us here and a member of our team will cancel the existing application.


Please include your name, date of birth/post code or booking reference so the customer services team can locate your entry and sort this for you. 


You would need to send the request in by 4pm on Friday 9th February 2024.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article