Post Event Queries

What do I receive in my finishers pack?
All finishers will receive a finishers’ pack as soon as they cross the finish line. This will include your T-shirt, medal and other goodies provided by our ...
Tue, 21 Nov, 2023 at 2:30 PM
Why was there no medal in my finishers pack?
If you have checked your finishers pack and cannot find a medal please contact us here to let us know.  Please confirm your postal address and we will g...
Thu, 22 Feb, 2024 at 1:47 PM
Where can I view my result/finish time?
You can view your result on the Results page https://www.greatrun.org/results/ Choose the correct event from the drop-down list and then you can search ...
Tue, 21 Nov, 2023 at 2:31 PM
My time is not showing on the results page. How can I find my time?
To view your race results please visit the results page https://www.greatrun.org/results/  Choose the correct event from the drop-down list and you can ...
Tue, 21 Nov, 2023 at 2:31 PM
Where can I find the official photos of me taking part?
Our official photographers are Marathon Photos. More information can be found by visiting their website here. To see photos of you taking part and to do...
Tue, 21 Nov, 2023 at 2:33 PM
How do I download my free certificate?
To see photos of you taking part during the event and download your free certificate please visit the photos page.  Make sure the correct event is highl...
Tue, 21 Nov, 2023 at 2:34 PM
Can I order an ITAB?
When you register and pay to enter a Great Run event you are asked if you would like to order an iTab along with your entry (£8).  An iTab is a personal...
Tue, 21 Nov, 2023 at 2:34 PM
When can I expect my ITAB to arrive?
The results are sent to the iTab team the week after the event has taken place, so they can start the engraving process.   Please email info@mysportingtim...
Tue, 21 Nov, 2023 at 2:37 PM
Why does my GPS tracking device show a different distance to the race distance?
Many participants run with tracking devices such as a watch or an app on their phone.   These devices are great for recording runs and giving an indication ...
Mon, 15 May, 2023 at 2:10 PM