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Why do I get redirected to Let's Do This when entering a Great Run Event?
What is the age limit?
How will I know when I have secured an entry?
What is the closing date for entry?
Can you enter as a team?
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Changing Contact Details/Entry Form Selections
Updating date of birth
Changing postal address
Changing contact email address
Changing estimated running time
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I work for a charity - how can I secure places in a great run e?
How do I confirm my charity entry?
Do I have to raise funds for a charity listed on your website/entry forms?
Can I change which charity I'm fundraising fo?
Where can I get a sponsorship pack/fo?
Mini/Junior/Family Run Queries
How do I enter my child into a mini/junior event?
Do I have to run with my child in a mini/junior event?
Can I run with my child in a mini/junior event?
Does everyone need to enter for the family run (adult & child)
Start Time/Wave Allocation
What is my start time/what wave have I been allocated to?
Can I run in the same wave as my friend?
Can I move to a slower/later wave?
Can I move to a faster/earlier wave?
When should I expect my race pac?
What will be in the run pack?
I have received my run pack, what should I do now?
I haven't received my run pack, can I get another?
On Event Day Queries
Can I enter on the day?
Do I need to register on the day?
Can I listen to music while I run?
Are there baggage facilities on the day?
Is there a cut off time to complete the course?
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Post Event Queries
What do I receive in my finishers pack?
Missing medal from finishers pack
Where can I view my result/finish time?
My time is not showing on the results page. How can I find my time?
Where can I find the official photos of me taking part?
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Unable To Run
2024 Great North Run - I can't take part in the event, can I get a refund?
I have just secured my entry but realised I cannot take part – can I get a refund?
I can't take part in the event - can I get a refund?
Can I transfer my entry to another runner?
Can I move to a shorter distance event?
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Do the training t-shirts come in a male/female design?
When should my merchandise arrive?
Can I exchange my merchandise for another size?
Can I return my merchandise order and get a refund?
Great Run Solo (Virtual Challenges)
What is Great Run Solo?
Who can enter Great Run Solo?
What do I have to do to join?
Is there a start date?
Is there a deadline?
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