I can't take part in the event - can I get a refund?

Created by Liam Turnbull, Modified on Tue, 21 Nov, 2023 at 2:40 PM by Liam Turnbull

The full Great Run Withdrawal & Refund Policy can be found here.

We can offer a refund in the case of an injury or medical issue which is preventing you from taking part in the event.

This is only applicable up to 6 weeks before the event (10 weeks if you have entered a Half Marathon) and you’ll need to produce a medical certification. After this time, no refund will be offered. Refunds are not possible for any other eventuality.

Please contact us here to request your refund. You will need to confirm your full name, date of birth, the name of the event you’ve entered, along with medical certification. We can accept a copy of a medical note, copies of appointment letters, physio notes.

All refunds are subject to a £5.00 administration charge.

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