The full Great Run Withdrawal & Refund Policy can be found here.

Please note, if you have a place in the Great North Run please click here.

If your entry is accepted, your fee is not refundable unless supported by a doctor’s note. Refunds will not be possible for any other eventuality.

Refunds will be accepted at least six weeks prior to the event (ten weeks for a Half Marathon event). Otherwise we will be unable to stop your race pack being sent. After this time no refund will be offered. 

To request a refund please contact us here. You will need to confirm your full name, date of birth/post code, the name of the event you have entered and also include proof of your medical issue. We can accept a copy of a medical note, copy of appointment letter, physio notes etc.

All refunds are subject to a £5.00 administration charge.