The full Great Run Withdrawal & Refund Policy can be found here.

Please note, if you have a place in the Great North Run please click here.

If your entry is accepted, your fee is not refundable unless supported by a doctor’s note. Refunds will not be possible for any other eventuality.

Refunds will be accepted at least six weeks prior to the event. Otherwise we will be unable to stop your race pack being sent. After this time no refund will be offered. 

To request a refund please contact us here. You will need to confirm your full name, date of birth/post code, the name of the event you have entered and also include proof of your medical issue. We can accept a copy of a medical note, copy of appointment letter, physio notes etc.

All refunds are subject to a £5.00 administration charge.