If you approach a charity about securing one of their entries, they will need to send you a reserved entry  from LetsDoThis via email to complete to register with us, the event organisers. 

Once that has been completed you will show on our database as being an entrant into the event. 

Please contact the team at the charity directly and they can let you know when they plan to email your reserved entry to you.

They can also get a replacement sent if you haven't received it.